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Ethics & Safety

We thought carefully
about this.

Wayfind operates in a category that carries real ethical weight. Publishing this page plainly is the minimum standard — not a differentiator, a baseline.

01

What Wayfind is not

Wayfind does not simulate the person who died. It is not a griefbot or a deadbot — it does not speak in the voice or carry the memories of anyone you've lost. It is a companion for you, grounded in your experience, not in theirs.

02

A companion, not a crisis service

Wayfind is built for the ongoing, unscheduled moments of grief — not for acute crisis. If you are in immediate danger or thinking about harming yourself, please call or text 988. Members in crisis are always routed clearly toward human support. Wayfind monitors for crisis signals and treats escalation as a feature, not a disclaimer.

03

Not a replacement for clinical care

Wayfind's companions are not licensed clinicians. They cannot diagnose or treat mental health conditions. Where professional care is what's needed, Wayfind says so and points you toward it. Naming limits is a trust asset — the brands that overclaim are the ones that get investigated.

04

Your conversations are yours

These are among the most intimate conversations a person will ever have with software. Your data is never sold. Cancellation is easy — grief doesn’t end on a billing cycle, and you should never feel trapped. The principle is absolute: your grief belongs to you.

If you need support right now

Please don't wait for an app. Human support is available immediately.

988 Suicide & Crisis Lifeline (U.S.) · Crisis Text Line · Available 24/7.